We ship nationwide on a next day delivery basis Tuesday to Thursday.
WE DON'T DELIVER ON SATURDAYS - If you have a special occasion please order by Thursday 12pm and your parcel will be with you on Friday. Our chilled products last up to 5 days in the fridge.
You can indeed with a minimum order of £50 and subject to your postcode being eligible (use our postcode checker at the top of the page) - any doubt please get in touch via email to: email@example.com or call us on 07918 427976.
When you select 'Shipping' at Checkout, your order will be scheduled for next day delivery. You will need to place your order by 12pm to ensure your order arrives the following day. Please note that orders placed on a Sunday will arrive on the Tuesday. Any doubts or questions, please get in touch.
We use wool insulation, ice packs and cooler bags inside the box that keep the food fresh for up to 48 hours from when it leaves us (which is a guideline from our manufacturers). If you aren’t in to receive your order make sure your safe place is in a shaded area or with a neighbour. Put your food immediately in your fridge once received.
We provide a Next Day delivery service. Orders placed after 12pm will be shipped the following day. Delivery details will be provided in your confirmation email.
Our minimum order is £50 for local and national delivery. A delivery fee of £8 is applied for orders under £50.
Not yet but we ship all over the UK mainland (excluding Northern Ireland, all the islands including Isle of Wight and the Channel Islands). Shipping costs for order under £40 may apply, and will be added at checkout.
We work with DHL EXPRESS INT who provide us and our customers with a fantastic service.
DHL provide us with a 'Next Day' delivery service. Don't forget to check your email notification from DHL to check your allocated delivery slot. Please be patient with delivery drivers during busy periods
Please don’t worry if it’s a little later, this won’t affect the quality of the contents! As always, you can call us on 07918427976 for an update or drop us an email at: firstname.lastname@example.org
When you make your order, you are able to advise us on a safe place or neighbour where your delivery can be left if you are not going to be in.
CLICK AND COLLECT
The meals are all freezable upon arrival with 3 months shelf life in the freezer. Please do not freeze our tiramisu - instead ask us to deliver to you with 10 days shelf life on it.
We have invested in a shock freezing solution in collaboration with the ERDF EU Big Productivity to ensure quality at all times - blast freezers or also called shock freezers are fantastic machines that allow us to store full, ready-cooked meals ahead of time. This is essential when we have lots of orders as we would never be able to produce 200 lasagne or so in a day. The meals pass from 100 degrees plus to -18 in 25-30 minutes making it suitable for refreezing once thawed between 2 degrees and 4 degrees in the fridge for 24 hours.
Yes it is. Our tiramisu is made with pasteurised liquid eggs. The Food Standards Agency has confirmed that raw/ runny eggs are safe for all as long as they have the British Lion stamp - Download PDF for more info.
We work in partnership with St Ewe eggs whose eggs have the Red Lion stamp of approval. They are also SALSA accredited, RSPCA Assured and Vegetarian Society approved.
Delivering high quality tiramisu, packed with genuine ingredients to the market is what gets us out of bed each day.
We ensure high standards are met across our kitchen and our suppliers.
As we are a small family business with little resources, we are only taking orders 24hrs in advance for CHILLED ready meals.
Making tiramisu in its jar naturally doubles its fridge life, whilst giving it a unique, inimitable depth and creamy texture. The jar is also recyclable making it a very good choice for packaging as it doesn't impact negatively on the planet.
Yes! as a plastic free champion, united against the growing impact that throwaway culture is having on our planet, we offer our tiramisu in glass jars and our meals now come in FSC mixed board containers. We use eco friendly companies such as Wool Cool who allow us to deliver chilled top notch food in a sustainable and safe way.
You can return the wool liners by using the paper envelope enclosed in the box and send by post. Once we receive the liners back we will issue a £10 voucher for you to use for your next order.
Our Woolcool insulation liners are 100% sustainable and the wool is fully biodegradable and compostable. The plastic is MDPE which is recycled at most local recycling centres, just check your council website to see. This can also be up-cycled and used for insulation in your home, used as a cool bag for picnics, transformed into a wine cooler… or even as a dog bed – whatever takes your fancy.
We have a 5* health and hygiene rating from the Food Standards Agency and take great pride in the organisation and cleanliness in our kitchen.
You can contact us anytime via email to email@example.com or via phone on 07918 427976! We will be happy to assist you.
Payments & Refunds
We run discounts and promotions all year, so stay tuned for exclusive deals. Make sure you sign up to our newsletter (in the footer) to avoid disappointment.
Our eGift cards are all electronic and can be sent to you or emailed directly to the lucky recipient. If you want to send the gift card directly to the recipient, click "Send As A Gift". From there you can also add a personalized note and schedule the email notification. If you want a physical gift card for the recipient to open, you can always print out the gift card email and deliver it that way!
Hang tight, it can take our office up to 1 week but we'll be sure to send a refund notification email as soon as we've issued your refund!
No problem at all - always happy to help - please email us at firstname.lastname@example.org and we’ll see what we can do!
Please give us a call on 07918427976 as we handle all allergens in our kitchen. Many thanks